Terms and Conditions
1. Acceptance of Terms
By accessing or using the Statemeds app/website (statemeds.com), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the service.
2. Eligibility
You must be at least 18 years old to use Statemeds. By using the app/website, you confirm that you meet this age requirement. Statemeds reserves the right to request proof of age and suspend services if necessary.
3. Prescription Requirement
All medications ordered through Statemeds require a valid prescription from a licensed healthcare provider. We reserve the right to reject any order that does not comply with this requirement.
4. Delivery and Service Area
Statemeds offers delivery services only within the Kashmir region. We strive to deliver all orders within 24 hours; however, delivery times may vary based on location, availability, and other external factors.
5. Payment
All payments for orders must be made through the payment methods provided in the app/website. Prices for medications are subject to change, and you will be charged based on the prices at the time of placing your order.
6. Cancellation and Refund Policy
Orders can only be cancelled before they are dispatched for delivery. If an order is cancelled in time, a full refund will be issued. Once an order has been dispatched, cancellations are not permitted. Refunds for defective or incorrect items will be considered on a casebycase basis.
7. Use of Personal Information
Statemeds collects personal and medical information to process orders and deliver medications. By using the app, you consent to the collection and use of this information in accordance with our Privacy Policy.
8. Limitation of Liability
Statemeds is not liable for any damages arising from the improper use of the app/website or its services. Statemeds does not offer medical advice and is not responsible for any issues related to incorrect use of prescribed medications.
9. Modifications to Terms
Statemeds reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the app constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of Jammu & Kashmir. Any disputes arising from the use of Statemeds will be subject to the jurisdiction of the courts in Jammu & Kashmir.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at: Email: support@statemeds.com