Privacy Policy
1. Introduction
At Statemeds, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app and services.
2. Information We Collect
We may collect the following types of information when you use Statemeds:
Personal Information: Name, contact details (phone number, email), and delivery address.
Medical Information: Prescription details and healthrelated information necessary for processing your orders.
Payment Information: Transaction data, including payment method and billing details.
Device Information: IP address, device type, operating system, and app usage data.
3. How We Use Your Information
The information we collect is used for:
Order Processing: To confirm and deliver your medication orders.
Communication: To contact you regarding your orders, provide customer support, and send updates about our services.
Improvement of Services: To enhance our app performance and tailor user experience based on feedback.
Legal Compliance: To comply with applicable laws and regulations regarding healthcare and privacy.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Healthcare Professionals: When necessary, to verify prescriptions.
Delivery Services: To ensure your medication is delivered to the correct address.
Payment Providers: For processing your transactions securely.
Legal Authorities: When required by law or to protect our rights and prevent fraud.
5. Data Security
We use industry standard encryption and security protocols to protect your personal and medical information from unauthorised access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your personal and medical information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal data we hold about you.
Correction: You can update or correct inaccuracies in your information.
Deletion: You can request the deletion of your data, subject to legal or contractual restrictions.
Opt Out: You can opt out of receiving marketing communications from us.
To exercise any of these rights, please contact us at the details provided below.
8. Cookies and Tracking Technologies
Statemeds may use cookies and similar tracking technologies to enhance your experience and gather information about app usage. You can control cookie preferences through your device settings.
9. ThirdParty Links
Our app may contain links to third party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for their content or practices. We recommend reviewing their privacy policies.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of Statemeds after the updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Email: support@statemeds.com